Policies

Accessibility Policy

Hands On Approaches, Inc. is committed to providing equal educational opportunities to all individuals with disabilities and any requests for special accommodations are not factors considered in registering for and attending one of our conferences. We attempt to make our conferences and facilities accessible to all and individuals with disabilities are invited to bring with them any auxiliary aids they need for learning. We are prepared to make any and all reasonable accommodations for individuals who wish to attend our courses so please contact Hands On Approaches, Inc. with any special requests or accommodations necessary to ensure an optimal learning environment.

Cancellation Policy for Registrants

Courses:

All cancellations must be received in writing via fax, email, or mail. A full refund, less a $75 administrative fee (plus credit card processing fees, where applicable), will be provided if cancellation is received up to four weeks prior to the date of the course. Half tuition, less a $75 administrative fee (plus credit card processing fees, where applicable), will be refunded if cancellation is received up to two weeks prior to the date of the course. No refunds will be made after the two week deadline. Refunds where a coupon was redeemed will result in an adjusted refund amount. Tuition for no-shows or cancellations received after the course has started will be forfeited, no exceptions. Hands On Approaches, Inc. reserves the right to cancel the course for extenuating circumstances. A full refund for the course fee will be provided,less credit card processing fees, where applicable. Hands On Approaches, Inc. is not responsible for any expenses incurred by the participants (ie: non-refundable travel arrangements) if the course is cancelled.

Occasionally, changes are made due to speaker availability, participant demand or unforeseen circumstances. Courses may occasionally be cancelled. You will be notified by email and/or phone at least 24 hours in advance of the class start date. A full refund will be granted,less credit card processing fees, where applicable. While Hands On Approaches, Inc. will do everything possible to ensure participant satisfaction, Hands On Approaches, Inc.'s liability is limited to the tuition fee only.

Webinars:

Full day webinar - a full refund, less a $75 administrative fee (plus credit card processing fees, where applicable) will be granted up to one week before the training date. No refunds will be issued after that time.

Mini Webinar (less than 4 hours) - A 50% refund will be granted up to 3 weeks before the training date. No refunds will be issued after that time.

No refunds for recordings or “on demand” webinars.

Complaint and Grievance Policy

Any complaints or grievances must be submitted in writing. This may be mailed, faxed, or sent via email. Submitted complaints or grievances should include: the name, address, phone number, email, profession of person submitting the complaint or grievance. Additionally, the title of the CE course, as well as the exact nature of the complaint/grievance. The Administrator of Continuing Education will make an effort to resolve the complaint/grievance to the satisfaction of the person who registered for the course. This may include issuance of a credit for another CE course or other action suitable to all parties.

Private Policy

ONLINE PRIVACY POLICY AGREEMENT

July 17, 2022

Hands On OT Rehabilitative Services Dba Hands On Approaches (Hands On ) values its users' privacy. This Privacy Policy ("Policy") will help you understand how we collect and use personal information from those who visit our website or make use of our online facilities and services, and what we will and will not do with the information we collect. Our Policy has been designed and created to ensure those affiliated with Hands On OT Rehabilitative Services Dba Hands On Approaches of our commitment and realization of our obligation not only to meet, but to exceed, most existing privacy standards.
We reserve the right to make changes to this Policy at any given time. If you want to make sure that you are up to date with
the latest changes, we advise you to frequently visit this page. If at any point in time Hands On OT Rehabilitative Services
Dba Hands On Approaches decides to make use of any personally identifiable information on file, in a manner vastly different from that which was stated when this information was initially collected, the user or users shall be
promptly notified by email. Users at that time shall have the option as to whether to permit the use of their information in this separate manner.

This Policy applies to Hands On OT Rehabilitative Services Dba Hands On Approaches and any subsidiary company listed below, and it governs any and all data collection and usage by us. Through the use of handsonapproaches.com and any subsidiary website listed below, you are therefore consenting to the data collection procedures expressed in this Policy.

Subsidiary Company:       Subsidiary Website:
HOPE Foundation            www.handsonotrehab.com
Hands On OT Rehab

Please note that this Policy does not govern the collection and use of information by companies that Hands On OT
Rehabilitative Services Dba Hands On Approaches does not control, nor by individuals not employed or managed by us. If you visit a website that we mention or link to, be sure to review its privacy policy before providing the site with information. It is highly recommended and suggested that you review the privacy policies and statements of any website
you choose to use or frequent to better understand the way in which websites garner, make use of and share the information collected.

Specifically, this Policy will inform you of the following
1. What personally identifiable information is collected from you through our website;
2. Why we collect personally identifiable information and the legal basis for such collection;
3. How we use the collected information and with whom it may be shared;
4. What choices are available to you regarding the use of your data; and
5. The security procedures in place to protect the misuse of your information.

Information We Collect
It is always up to you whether to disclose personally identifiable information to us, although if you elect not to do so, we
reserve the right not to register you as a user or provide you with any products or services. This website collects various
types of information, such as:
· Voluntarily provided information which may include your name, address, email address, billing and/or credit card
information etc. which may be used when you purchase products and/or services and to deliver the services you have
requested.
· Information automatically collected when visiting our website, which may include cookies, third party tracking
technologies and server logs.
In addition, Hands On OT Rehabilitative Services Dba Hands On Approaches may have the occasion to collect non-personal anonymous demographic information, such as age, gender, household income, political affiliation, race and religion, as well as the type of browser you are using, IP address, or type of operating system, which will assist us in
providing and maintaining superior quality service.
Hands On OT Rehabilitative Services Dba Hands On Approaches may also deem it necessary, from time to time, to follow websites that our users may frequent to gleam what types of services and products may be the most
popular to customers or the general public.

Please rest assured that this site will only collect personal information that you knowingly and willingly provide to us by way of surveys, completed membership forms, and emails. It is the intent of this site to use personal information only for the purpose for which it was requested, and any additional uses specifically provided for on this Policy.

Why We Collect Information and For How Long
We are collecting your data for several reasons:
· To better understand your needs and provide you with the services you have requested;
· To fulfill our legitimate interest in improving our services and products;
· To send you promotional emails containing information we think you may like when we have your consent to do so;
· To contact you to fill out surveys or participate in other types of market research, when we have your consent to do so;
· To customize our website according to your online behavior and personal preferences.
The data we collect from you will be stored for no longer than necessary. The length of time we retain said information will be determined based upon the following criteria: the length of time your personal information remains relevant; the length of time it is reasonable to keep records to demonstrate that we have fulfilled our duties and obligations; any limitation periods within which claims might be made; any retention periods prescribed by law or recommended by regulators, professional bodies or associations; the type of contract we have with you, the existence of your consent, and our legitimate interest in keeping such information as stated in this Policy.

Use of Information Collected
Hands On OT Rehabilitative Services Dba Hands On Approaches does not now, nor will it in the future, sell, rent or lease any of its customer lists and/or names to any third parties.

Hands On OT Rehabilitative Services Dba Hands On Approaches may collect and may make use of personal information to assist in the operation of our website and to ensure delivery of the services you need and request. At times, we may find it necessary to use personally identifiable information as a means to keep you informed of other possible
products and/or services that may be available to you from handsonapproaches.com and its subsidiaries.
Hands On OT Rehabilitative Services Dba Hands On Approaches and its subsidiaries may also be in contact with you with regards to completing surveys and/or research questionnaires related to your opinion of current or potential future services that may be offered.
Hands On OT Rehabilitative Services Dba Hands On Approaches uses various third-party social media features including but not limited to www.instagram.com/handsonapproaches,
https://www.facebook.com/HandsOnApproaches and other interactive programs. These may collect your IP address and
require cookies to work properly. These services are governed by the privacy policies of the providers and are not within
Hands On OT Rehabilitative Services Dba Hands On Approaches's control.

Disclosure of Information
Hands On OT Rehabilitative Services Dba Hands On Approaches may not use or disclose the information provided by you except under the following circumstances:
· as necessary to provide services or products you have ordered;
· in other ways described in this Policy or to which you have otherwise consented;
· in the aggregate with other information in such a way so that your identity cannot reasonably be determined;
· as required by law, or in response to a subpoena or search warrant;
· to outside auditors who have agreed to keep the information confidential;
· as necessary to enforce the Terms of Service;
· as necessary to maintain, safeguard and preserve all the rights and property of Hands On OT Rehabilitative Services
Dba Hands On Approaches.

Non-Marketing Purposes

Hands On OT Rehabilitative Services Dba Hands On Approaches greatly respects your privacy. We do maintain and reserve the right to contact you if needed for non-marketing purposes (such as bug alerts, security breaches, account issues, and/or changes in Hands On OT Rehabilitative Services Dba Hands On Approaches  products and services). In certain circumstances, we may use our website, newspapers, or other public means to post a notice.

Children under the age of 13

Hands On OT Rehabilitative Services Dba Hands On Approaches's website is not directed to, and does not knowingly collect personal identifiable information from, children under the age of thirteen (13). If it is determined that such information has been inadvertently collected on anyone under the age of thirteen (13), we shall immediately take the necessary steps to ensure that such information is deleted from our system's database, or in the alternative, that verifiable parental consent is obtained for the use and storage of such information. Anyone under the age of thirteen (13) must seek and obtain parent or guardian permission to use this website.

Unsubscribe or Opt-Out

All users and visitors to our website have the option to discontinue receiving communications from us by way of email or
newsletters. To discontinue or unsubscribe from our website please send an email that you wish to unsubscribe to
info@handsonapproaches.com. If you wish to unsubscribe or opt-out from any third-party websites, you must go to that
specific website to unsubscribe or opt-out. Hands On OT Rehabilitative Services Dba Hands On Approaches will continue to adhere to this Policy with respect to any personal information previously collected.

Links to Other Websites

Our website does contain links to affiliate and other websites. Hands On OT Rehabilitative Services Dba Hands On
Approaches does not claim nor accept responsibility for any privacy policies, practices and/or procedures of other such websites. Therefore, we encourage all users and visitors to be aware when they leave our website and to read the privacy statements of every website that collects personally identifiable information. This Privacy Policy Agreement applies only and solely to the information collected by our website.

Notice to European Union Users

Hands On OT Rehabilitative Services Dba Hands On Approaches's operations are located primarily in the United States. If you provide information to us, the information will be transferred out of the European Union (EU) and
sent to the United States. (The adequacy decision on the EU-US Privacy became operational on August 1, 2016. This
framework protects the fundamental rights of anyone in the EU whose personal data is transferred to the United States for
commercial purposes. It allows the free transfer of data to companies that are certified in the US under the Privacy Shield.)
By providing personal information to us, you are consenting to its storage and use as described in this Policy.

Your Rights as a Data Subject
Under the regulations of the General Data Protection Regulation ("GDPR") of the EU you have certain rights as a Data
Subject. These rights are as follows:
· The right to be informed: this means we must inform you of how we intend to use your personal data and we do this
through the terms of this Policy.
· The right of access: this means you have the right to request access to the data we hold about you and we must
respond to those requests within one month. You can do this by sending an email to info@handsonapproaches.com.
· The right to rectification: this means that if you believe some of the date, we hold is incorrect, you have the right to
have it corrected. You can do this by logging into your account with us, or by sending us an email with your request.
· The right to erasure: this means you can request that the information we hold be deleted, and we will comply unless
we have a compelling reason not to, in which case you will be informed of same. You can do this by sending an email
to info@handsonapproaches.com.
· The right to restrict processing: this means you can change your communication preferences or opt-out of certain
communications. You can do this by sending an email to info@handsonapproaches.com.
· The right of data portability: this means you can obtain and use the data we hold for your own purposes without
explanation. If you wish to request a copy of your information, contact us at info@handsonapproaches.com.
· The right to object: this means you can file a formal objection with us regarding our use of your information with
regard to third parties, or its processing where our legal basis is our legitimate interest in it. To do this, please send an
email to info@handsonapproaches.com.
In addition to the rights above, please rest assured that we will always aim to encrypt and anonymize your personal
information whenever possible. We also have protocols in place in the unlikely event that we suffer a data breach and we will contact you if your personal information is ever at risk. For more details regarding our security protections see the section below or visit our website at handsonapproaches.com.

Security

Hands On OT Rehabilitative Services Dba Hands On Approaches takes precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline. Wherever we collect sensitive information (e.g. credit card information), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for "https" at the beginning of the
address of the webpage.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only
employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers and servers in which we store personally identifiable information are kept in a secure environment. This is all done to prevent any loss, misuse, unauthorized access, disclosure or modification of the user's personal information under our control.

The company also uses Secure Socket Layer (SSL) for authentication and private communications to build users' trust and
confidence in the internet and website use by providing simple and secure access and communication of credit card and
personal information.

Acceptance of Terms

By using this website, you are hereby accepting the terms and conditions stipulated within the Privacy Policy Agreement. If
you are not in agreement with our terms and conditions, then you should refrain from further use of our sites. In addition, your continued use of our website following the posting of any updates or changes to our terms and conditions shall mean that you agree and acceptance of such changes.

How to Contact Us

If you have any questions or concerns regarding the Privacy Policy Agreement related to our website, please feel free to
contact us at the following email, telephone number or mailing address.
Email: info@handsonapproaches.com
Telephone Number: 7186213385
Mailing Address:
Hands On OT Rehabilitative Services Dba Hands On Approaches Dba HOPE Foundation
1679 - 58th Street
Brooklyn, New York
11204

The data controller responsible for your personal information for the purposes of GDPR compliance is:
Amy Gutmann
info@handsonapproaches.com
2128849101
1679 - 58th Street, Brooklyn, NY 11204